about
Hey there. We are team Breezy.
We build smart AI solutions for the everyday business owner. No fuss, no big statements or fluffy marketing. Beautifully simple and effortlessly reliable technology that you can trust to run your business on.
our story
Why we founded Breezy.
We're a group of engineers and tech enthusiasts who previously ran a booking platform. We built Breezy to take all the heavy lifting out of managing bookings. No more booking admin, no more customer calls and backlogs.
Our customers were drowning in WhatsApps, emails, and calls. During busy times they had to hire extra staff just to keep up with requests. And despite all that effort, the main reason for the dreaded one-star review? Customers feeling like they were being ignored.
Booking platforms are great for taking bookings, but they don't really help beyond that. Most customer service help desks and CRMs are big, pricey, and designed for e-commerce. That's where Breezy comes in.
An AI-powered agent that sits quietly behind your website, ready to help with questions and, on eola or PracticeHub, booking changes, without needing you to lift a finger. Breezy works alongside your existing booking platform and feels like part of your team, not a bot replacing it.
We believe small businesses shouldn't have to fight through complex systems or pay enterprise prices just to offer great service. We're about simplicity, affordability, and making your life easier.
our approach
Working with us.
We believe AI shouldn't be reserved for big tech. It should empower everyday business owners to save time, work smarter, and deliver better service. Whether you want to learn the basics of using an LLM like GPT or integrate AI into the core of your business, we're here to help.
Through Breezy University, we offer clear, practical guidance to help you understand how large language models actually work, so you can confidently adapt your business for the future. We're transparent about the pros and cons of AI, and we publish our learnings openly.
With Breezy, we bring those ideas to life. Our smart tools make setup simple and customer service instant. We believe great technology should make life easier, not harder.
We don't build AI to replace people, we build it to solve real-world problems. Our goal is to give you back time and create space for what really matters, the human moments.
questions
Breezy FAQs.
Managing your customers' bookings and reservations can drain your time. That's why we made Breezy. Be smarter about your customer service, and make life easy.
- What is Breezy?
- Breezy is a suite of AI customer service agents built specifically for businesses that take bookings. It answers customer questions from your own website, and connected to eola or PracticeHub it can change bookings too.
- How does it edit bookings?
- Breezy connects to eola, TrekkSoft, RezKit and PracticeHub using secure APIs. On any other platform it answers from your website and links customers to your booking page. Connected, it checks bookings, availability and products. On eola it can reschedule and refund, and on PracticeHub it can book, move and cancel appointments.
- How long does it take to set up?
- Most businesses get Breezy live in under an hour. You paste the widget code into your site, Breezy reads your pages and can suggest workflows from them, and you connect your booking platform if you have one. You can edit any of it in Breezy.
- Is Breezy safe and secure?
- Breezy uses encrypted, authorised connections. You choose whether to connect your booking system, and your workflows set what it should and should not do. You can read every conversation it has.
- How much does Breezy cost?
- Pay-as-you-go credits with no contracts. 500 free credits, about 200 conversations. No card needed. A conversation is one to five credits, charged when it closes. Booking actions and handovers add a fixed fee each, from 3 to 25 credits.
- Is it different to a chatbot?
- A chatbot repeats an FAQ. Breezy answers from your own site and policies, takes phone calls, and follows your workflows. Connected to eola or PracticeHub, it can change bookings too. Anything tricky goes to your team.