AI customer service for booking businesses

Every enquiry answered. You had your hands full.

Breezy reads your website and answers your customers in seconds, around the clock. Connected to your booking platform, it also reschedules, refunds, and sends tickets. When something needs you, it hands over and tells you why.

start free book a demo

500 free credits, about 200 conversations. No card needed.

demo · Riverbend Kayak Hire

Hi, we're booked on the 2pm kayak tour on Saturday but my daughter's recital just moved. Any chance of Sunday instead?

found the booking checked sunday availability

Of course. You're booked for two adults and one child this Saturday at 2pm. Sunday has space at 11am or 2:30pm. Which suits?

2:30 please!

booking rescheduled confirmation emailed

Done. Sunday at 2:30pm, the three of you. Your confirmation is on its way. Enjoy the recital.

ai handled 41 seconds, start to finish

works with

Works on any website. Acts inside these.

Breezy answers from your own site whatever you run on. Connect one of these and it works with live bookings, availability and refunds too.

Something else? Say which when you sign up. It decides what we build next.

how it works

§01

It answers.

Breezy learns your website, your policies, your prices, and your way of speaking. Then it answers, in seconds, at any hour. The 3am question about parking gets a 3am answer.

your website, read and remembered
your workflows, followed to the letter
your tone of voice, not a robot's

§02

It acts.

Connected to your booking platform, Breezy works with real bookings, not guesses. It does the thing, then tells the customer it's done.

finds the booking, checks live availability
reschedules and confirms by email
refunds to card, credit, or voucher
resends the tickets that went missing

Kayaks resting on a quiet pebble shoreline at first light — fig. 1 · the 2pm tour, fully booked

§03

It hands over.

Some conversations need a person. Breezy knows which ones. It escalates with a summary of what's happened and what's needed, and you can take over mid-chat with the full history in front of you.

escalations arrive with a written summary
watch any conversation live
assume control at any moment

voice

It answers the phone, too.

A real phone number, answered before the second ring, in your brand's voice. Callers get the same answers as the chat. Connected to your booking platform, it takes the same actions too.

one credit per 30 seconds · numbers from 20 credits a month

incoming · 14:02 · 2m 41s · answered

caller: Do you have anything for two tomorrow morning?
breezy: Yes. 9 and 10:30 both have space. I can text you the booking link now.
caller: Please do.

fig. 2 · the transcript, kept

A telephone on a worn wooden desk in a small shop office — fig. 3 · the desk, unmanned

of conversations never reached a person: 9 in 10
real conversations behind that figure: 911
ended with the customer sounding happy: 64%

Measured across closed conversations at our three busiest customers, counting only those where a customer asked more than once.

the operator's side

You see everything.

Open Breezy to a day already sorted: what was handled, what's on your desk, what the AI noticed. This is the screen you'll actually see.

Thursday, 12 June

The day is quiet.

47 conversations handled by the AI. 3 on your desk, none urgent. The longest wait, 18 seconds.

ai handled47

on desk3

avg response18s

credits2,140

17:42 Sarah M. · kayak tour, Saturday rescheduled to Sunday 2:30pm, confirmation sent ai handled
17:18 Marcus W. · refund request weather cancellation, outside policy, needs your eye escalated
16:55 Aisha K. · booking enquiry answered on group sizes and what to bring, sent the booking link ai handled

pricing

Plain pricing, from £129.

A conversation is one to five credits, charged when it closes. Booking actions and handovers add a fixed fee each, from 3 to 25 credits. Work out what support costs you today, see what Breezy could save, and pick a plan.

see pricing

book a demo

See it on your own bookings.

Twenty minutes. We point Breezy at your website, connect your booking platform if you have one, and let it answer real questions in front of you.