Bookings often need to be adjusted or rescheduled—that’s where Breezy comes in. Breezy is an AI assistant that integrates seamlessly with your website and booking platform. It can instantly resolve customer requests, improving your efficiency and boosting your five-star reviews
Did you know that 96% of bad reviews come from customers waiting too long for their requests to be resolved? Breezy uses AI and automation to help your team respond instantly, ensuring no customer is ever left waiting.
Breezy can monitor live chat, email, whatsapp and social channels for inbound contacts, providing always on support for your customers.
Using natural language processing and sentiment analysis, Breezy can understand not only the customer's request but also their urgency and emotional tone.
Breezy can handle any volume of inbounds, resolving requests via automated workflows or escalating them to a human operator.
Using machine learning and text generation, Breezy can instantly explain policies, provide directions, or reschedule and update bookings for customers.
Gain deeper insights into your customers with advanced analytics. Breezy provides real-time reports on conversations, resolutions, and key themes, helping you stay informed and proactive.
A quick response and timely resolution can make the difference between retaining or losing a hard-won customer. Make retention the core of your business strategy by delivering a superior customer experience.
You don't need to sacrifice your customers experience during busy periods. Breezy can respond to and resolve hundreds of customer contacts simultaneously, taking the weight off your team.
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Breezy monitors all your channels, ensuring you bring your A-game to every conversation. All of Breezy's interactions are seamlessly forwarded to your helpdesk or preferred tool, allowing you to view them in real time.
We’re here to ensure that all business owners, regardless of size, can benefit from the 'big tech' and AI revolution. Breezy makes advanced tech accessible and easy to use. Get set up with Breezy for free and explore how AI can help your business save time, reduce costs, and deliver a superior customer experience.
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We're a team of engineers and technology enthusiasts who previously ran a booking platform. During that time, we saw first hand how our customers struggled to manage an overwhelming influx of WhatsApp messages, emails, and calls. So, we decided to take action and create a solution to help businesses that take bookings stay on top of it all.
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