Welcome to Breezy

Breezy is an AI-powered customer service assistant for tour and experience booking companies. It lives in a small chat widget on your website and answers the questions guests ask before they book — opening hours, what to bring, whether a class is suitable for beginners, how to reschedule.

The widget plugs straight into the booking platform you already use, so when a guest asks about availability or wants to move a booking, the assistant has the same view your team does.

This blog is where we'll write about the work in plain English: what we're building, why, and the patterns we keep seeing in the questions guests ask. For practical advice on writing good answers for your own operators, see customer service tips.