Did you know 96% of bad reviews come from customers who feel ignored? Breezy uses AI and automation to respond to and resolve issues instantly, ensuring your customers are never left waiting.
Breezy is the only AI assistant that can connect directly to your booking platform, updating and managing bookings to resolve your customers requests.
Breezy is your first-line support agent across live chat, email, whatsapp and social channels, providing 24/7 support for your customers.
Using natural language processing and sentiment analysis, Breezy can understand any request and identify the customers urgency and emotional tone.
Once the request is categorised Breezy can route it to an automated workflow to resolve, or to a human operator for escalation.
Using automations and generative AI, Breezy can instantly explain your products, policies, provide directions, or reschedule and update customer bookings.
Breezy delivers real-time reports on conversations, resolutions, and key themes, so you can build a deeper understanding of your customer.
A quick response and timely resolution can make the difference between retaining, or losing, a hard-won customer. Put retention at the core of your business strategy.
Every business has international customers. With Breezy, you can support them in their language. Breezy understands and responds in hundreds of languages, acting as your expert interpreter. No more confusion, no more hand signals—just clear communication for your customers.
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You don't need to sacrifice your customer's experience during busy periods. Breezy can handle hundreds of customer contacts simultaneously, delivering a best-in-class experience whilst letting your team focus on the human moments.
Breezy can plug into your Helpdesk to provide full coverage across all channels. Monitor, manage, and respond to customers wherever they contact you, ensuring exceptional service in every conversation.
Our mission is to ensure that all businesses, regardless of size, can take advantage of the 'big tech' and AI revolution. You can get started on Breezy for free and scale the service as you grow. Time to explore how AI can help your business.
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