Breezy runs your customer service so you don’t have to. It chats with your customers and can reschedule, adjust, or update bookings automatically. Save hours every day and cut your costs without cutting care.
Try BreezyBreezy handles those repetitive customer requests that drain time from your team. Customers can manage their bookings via live chat, email, WhatsApp, or even over the phone. No complex screens, no waiting on hold. It’s as simple and natural as having a conversation.
Breezy powers your live chat with real intelligence. Customers can ask about your products, check your availability or reschedule and amend existing bookings. Breezy handles it in real time. No waiting, no forms, no emails. Just smooth, real time conversation.
If a customer ever needs a personal touch, Breezy passes the chat to your team with the full conversation history and summary of the customer issue. Simple, smart, customer service powered by Breezy.
Breezy doesn’t just chat, it talks. With Voice AI, your phone lines become a fully automated support channel. Customers can call any time and Breezy will answer instantly, speaking naturally and resolving common requests that take up your teams time.
You can monitor calls, adjust scripts, and train Breezy’s tone to become your best brand ambassador. It’s 24/7 phone support, powered by AI that actually understands your business.
The real magic behind Breezy is how it connects to your booking platform. Unlike a typical AI chatbot, Breezy can look up any information about a booking to resolve a customer request. It can also ask your booking platform to make changes.
From “Check availability for activity #12345 tomorrow” to “Cancel booking #12345,” it manages the routine requests seamlessly, freeing up your team to focus on higher-value work.
We partner with leading booking platforms to make setup effortless and ensure your data is handled securely.
The Breezy Ops Center gives you a new level of control over your customer service operation. Watch conversations unfold in real time, track resolutions, manage escalations and uncover insights about your customers as they happen.
Breezy can build its own workflows and playbooks by reading your website, products, policies and terms and conditions. You stay in control, simply review and adjust the workflows as you see fit.
Any updates you make instantly adjust Breezy’s behaviour, so you can iterate quickly to build your ideal customer service experience.
Breezy is used by businesses across the UK, Europe and America. Our mission is to ensure that all businesses, regardless of size, can take advantage of the AI revolution.
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