We're a group of engineers and tech enthusiasts who previously ran a booking platform. We saw that booking online had become a breeze but everything that happens after the booking felt stuck in the past.
Our customers were drowning in WhatsApp messages, emails, and calls from their customers. Every fifth booking would be changed, rescheduled, or cancelled. During busy times, they had to bring in extra staff just to keep up with the deluge of customer requests. And despite all this effort, the main reason for the dreaded one-star reviews? Customers feeling like they were being ignored.
Booking platforms are great for taking bookings, but they don't really help you beyond that. Most customer service help desks and CRM's are big, pricey, and designed for e-commerce. That's where Breezy Chat comes in.
An AI-powered assistant that sits quietly behind your website ready to help with reschedules, questions, and booking updates without needing you to lift a finger. Breezy works with your existing booking platform and feels like part of your team, not a bot replacing it. Once a booking is made, Breezy is here to help you manage it effortlessly.
We believe small businesses shouldn’t have to fight through complex systems or pay enterprise prices just to offer great service. We're all about simplicity, affordability, and making your life easier. With Breezy, customer care becomes one less thing to worry about.
We want to help the everyday business benefit from 'big tech' and 'AI' revolution. Whether you want to learn the basics of machine learning or use it to drive your business forward, we've got you covered.
We are here to explain how technologies like AI actually work so you can confidently adapt your business for the future.
Answering customer requests quickly is core to our value proposition. It extends to how we treat you. We are always on call to help.
We make using our products simple so the everyday business owner can experience the benefits of "big tech", "big data" and "AI".
We don't use technology to replace, we use it to create the space and time for you to slow down and enjoy the human moments that matter most.
Our mission is to ensure that all businesses, regardless of size, can take advantage of the 'big tech' and AI revolution. Start you free trial today and see how your business can benefit from AI.
Try Breezy