How to use AI in your business

We help everyday business owners tap into the power of 'big tech' and AI. Through our university, we demystify artificial intelligence and show you how to use Breezy to grow your business.

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How AI makes decisions

Ever wondered how AI actually “decides” things? Maybe you've interacted with a virtual assistant, used a face-recognition feature on your phone, or even been recommended a movie that felt eerily spot-on. But behind every suggestion answer, or prediction is a series of decisions made by an AI model. Dive into the process of how AI makes decision - from how it “learns” from data to how it delivers a result.

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Handle demand peaks

Handle peak periods with confidence by scaling Breezy to meet demand.

How AI handles uncertainty

Delve into probabilistic reasoning and the challenge of real-world scenarios.

How AI learns from data

What is supervised and unsupervised learning and reinforcement.

Support any language

Converse with your customers in their language via Breezy.

How to use Breezy

Explore all the tips and tricks on how to get the most from Breezy.

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Build your workflows

Control how Breezy manages different types of contacts or escalations.

Voice chat on Breezy

Manage your phone lines with Breezy to provide 24/7 customer support.

Explore all our articles and guides to become an expert in Breezy and artificial intelligence.

How AI works

Become an expert in the technology that is changing how you do business.

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What are neural networks?

The core architecture behind many AI models that use deep learning.

Limitations of current AI

Understand where current AI models struggle and how this can impact you.

How does gen AI work?

A deep dive into techniques for creating text, images and more.

Understand ML in AI

AI is a field of study that encompasses many different methods, and approaches.

Explore all our articles and guides to become an expert in Breezy and artificial intelligence.