How does AI handle uncertainty?
7 min read
7 min read
In the real world, things are rarely black and white. Situations are full of uncertainty, nuances, and unexpected twists making decision-making tough for anyone, human or machine. This unpredictability is one of the biggest challenges for AI. Real-world scenarios demand that it handle uncertainty and make educated guesses rather than clear-cut decisions. But how does AI manage this?
When you ask a human a question, they often “hedge their bets.” Imagine asking someone, “Will it rain tomorrow?” They might say, “Probably,” or “It’s likely.” They might even quote weather odds if they know them. Humans handle uncertainty intuitively, because we’re used to operating in an unpredictable world. AI, however, is built on mathematics, logic, and patterns that work best with clear answers.
But the world is full of situations where there is no single correct answer. Predicting the weather involves multiple, ever-changing factors. Self-driving cars need to navigate unpredictable roads and deal with unexpected events. To diagnoses a medical condition you need to determine an illness when symptoms overlap with other conditions.
For AI to handle these complex, ambiguous situations, it uses probabilistic reasoning, a fancy term for calculating probabilities to come up with the most likely answer, rather than an absolute one.
Probabilistic reasoning is about calculating the likelihood of different outcomes based on data This approach allows AI to make educated guesses when certainty is impossible. Think of it like rolling a dice. If you know the dice has six sides, you’d reason that each number (1 through 6) has an equal chance of being rolled: around 16.7%. If you started seeing that some numbers show up more often than others, you’d adjust your expectations accordingly. Probabilistic reasoning in AI works similarly, but instead of a dice, it’s dealing with data, lots and lots of it. This reasoning uses probability distributions, which map out all possible outcomes and the likelihood of each. Some common tools AI uses to handle uncertainty are:
Imagine an AI system built to predict stock market trends. The stock market is influenced by countless factors, from global news events to investor psychology, making it inherently unpredictable. To handle this uncertainty, an AI model would use probabilistic reasoning to evaluate how likely certain trends are based on past data. When new data comes in the model updates its predictions, recalculating the probabilities of different market directions.
Bayesian inference helps the AI adjust, improving its ability to “hedge its bets” about which way the market might move next. The AI doesn’t give a 100% “yes” or “no” answer. Instead, it might say, “There’s a 70% chance the market will go up tomorrow based on recent patterns”.
One major hurdle in handling real-world complexities is the concept of hidden variables. In many situations, some important details remain unknown, creating blind spots for AI. Let’s say you’re trying to identify potential diseases based on symptoms. The model might be pretty accurate, but what if a patient has a rare underlying condition that isn’t in the dataset? This hidden variable could skew the decision-making, resulting in less accurate predictions.
The Hidden Markov models and other advanced probabilistic methods help AI cope by allowing it to account for possible “unknowns” or missing information In practice these models are not perfect. Handling hidden variables remains one of the toughest challenges in AI. When AI makes a prediction, it often attaches a confidence level to it. This confidence level helps humans understand the model’s level of certainty and assess how much to trust it. High confidence is great, but there’s a trade-off. If AI sticks only to high-certainty answers, it will miss out on a lot of potential predictions.
For instance, in a medical setting, a model might have low confidence about a rare diagnosis, but if it only reports high-confidence predictions, it could miss an important possibility. To find balance, some AI systems use a technique called confidence calibration. They adjust predictions to better reflect real-world accuracy. This way, the model knows when to provide more cautious suggestions and when to be more assertive, based on historical accuracy.
Although probabilistic reasoning is powerful, it has its limitations. Sometimes, real-world situations are just too complex, chaotic, or novel for AI to handle with high accuracy. An unexpected natural disaster, for instance, might overwhelm an AI weather prediction model since it’s based on historical data that doesn’t account for all future possibilities. The quality of an AI’s predictions depends heavily on the data it’s trained on. If the training data doesn’t cover enough diverse situations, its probabilistic reasoning will be limited in scope, reducing its accuracy when encountering something entirely new.
Understanding how AI handles uncertainty can help us appreciate both its capabilities and limitations. When we know that AI relies on probabilistic reasoning, we can better grasp why it might give a “best guess” rather than a certain answer. And in situations where it’s important to get a 100% correct answer, we know to seek human expertise.
AI’s probabilistic reasoning is actually a bit like ours, it can handle a lot of uncertainty, make educated guesses, and learn over time. But it doesn’t always get it right. It needs high-quality data, diverse experiences, and continuous updates to keep making the best possible decisions.
Breezy is used by businesses across the UK, Europe and America. Our mission is to ensure that all businesses, regardless of size, can take advantage of the AI revolution. We offer a free trial so you can see how your business can benefit from AI.
Free trial