In the real world, things are rarely black and white. Situations are full of uncertainty, nuances, and unexpected twists making decision-making tough for anyone, human or machine. This unpredictability is one of the biggest challenges for AI. Real-world scenarios demand that it handle uncertainty and make educated guesses rather than clear-cut decisions. But how does AI manage this?
When you ask a human a question, they often “hedge their bets.” Imagine asking someone, “Will it rain tomorrow?” They might say, “Probably,” or “It’s likely.” They might even quote weather odds if they know them. Humans handle uncertainty intuitively, because we’re used to operating in an unpredictable world. AI, however, is built on mathematics, logic, and patterns that work best with clear answers.
But the world is full of situations where there is no single correct answer. Predicting the weather involves multiple, ever-changing factors.
Self-driving cars need to navigate unpredictable roads and deal with unexpected events. To diagnoses a medical condition you need to determine an illness when symptoms overlap with other conditions. For AI to handle these complex, ambiguous situations, it uses probabilistic reasoning, a fancy term for calculating probabilities to come up with the most likely answer, rather than an absolute one.