AI live chat for bookings | Deliver a five star customer experience

Instant answers, natural chat

Breezy live chat

Great service should feel like a chat

Breezy turns customer support into a natural conversation. Instead of waiting on hold or navigating complex booking screens, your customers simply ask and Breezy takes care of the rest. Every chat feels human, reducing your workload while keeping customers happy.

Simple live chat widget allows for real time two-way conversation
Can understand and respond to natural language questions

Can be trained on your brand and desired tone of voice
Handles over 80% of routine customer requests instantly

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Agentic AI

AI that does more than just talk

Most chatbots can only reply with scripted answers. Breezy is agentic, it's AI combines natural conversation and advanced reasoning with your real-time booking data. It doesn’t just understand what your customers say, it knows exactly how to resolve their issue.

Connects directly to your booking platform to access real time data
Can create, or adjust reservations and bookings in real time
Applies advanced reasoning using your policies and guidelines
Escalates any issue that it cannot confidently resolve automatically

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Getting set up

Adding Breezy to your website

Adding Breezy to your website is as easy as installing any chat widget. Just drop one line of script into your site. Once installed, it appears as a small chat widget, ready to welcome visitors, answer questions, and manage bookings automatically.

Go live in under 5 minutes with one simple script
Works on all major website providers
Works across all devices and screen types
Secure, reliable, and available 24/7

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Multilingual customer support

Speak to customers, in their language

Breezy understands hundreds of languages and acts as your expert interpreter, delivering the perfect answer every time. No confusion, no awkward workarounds, just clear, confident communication with every customer.

Fast to launch, effortless to run

Simply paste your unique Breezy script into your site’s header and you’re live. There’s no complex setup or integration work required. Breezy automatically adapts to your site’s layout, colours, and branding, so it feels native from day one. Breezy works with any major website builder including Webflow, Wix, Squarespace, WordPress, or Shopify.

The #1 AI tool for bookings

FAQ's on Breezy Live Chat

Breezy Live Chat lets customers ask anything about your business or their booking and get an instant, relevant response.

What is Breezy Live Chat?

Breezy Live Chat is an AI-powered chat widget that lives on your website and connects directly to your booking platform. It answers customer questions and manages updates to bookings all through natural conversation.

Why is Breezy unique?

Unlike scripted bots, Breezy uses agentic AI. It understands customer intent and can reason through complex problems. That means it can move bookings, check availability, and process changes in real time just like a real member of your team.

How do I set up Breezy?

Simply copy and paste one line of Breezy script into your website’s header or tag manager. Once added, the Breezy chat widget appears instantly and is ready to help customers 24/7. No coding or technical setup required

Can I see what Breezy is doing?

Yes. The Breezy Ops Center gives you full visibility. You can track contact volumes, review resolved conversations and watch conversations in real time, intervening in if needed.

What if there is an issue?

If Breezy hits a question or issue that needs a human, it automatically flags it as an escalation. You’ll get a summarised conversation in your Ops Center so you can step in quickly.

How does it manage bookings?

Breezy integrates with major booking platforms like eola, RezKit, TrekkSoft, and more. It securely connects to your booking data so it can look up, amend, or confirm bookings directly from chat. These automations let it take care of any customer request.

Can Breezy handle payments?

Absolutely. Through its integrations, Breezy can apply discounts, process payments, and manage promotions all via live chat. Just remember to train Breezy on your policies so it knows how it should handle any request.

How secure is my data?

Every Breezy action happens through secure, encrypted API connections. These connections are enterprise grade making Breezy as secure as your bank. It never stores sensitive data beyond what is required to complete tasks.

How does Breezy talk?

Using prompts inside the Ops Center, you can teach Breezy how to speak and how to handle specific scenarios. Breezy follows your rules to the letter becoming your ultimate brand ambassador.

How fast can I go live?

Most businesses set up Breezy in under thirty minutes. Add your script, connect your booking system, and Breezy is ready to go. Use the workflows to tweak its responses to your liking.

Simple integrations

Partner booking platforms

Breezy cuts admin, reduces your costs, and gives your customers a five star experience. By plugging Breezy into your booking platform, it can take care of enquiries, booking updates and your availability management. If you use a partner platform you can connect with one click.

Experience & tour bookings

Travel & tour reservations

Rental bookings for fleet managers

Activity & tour bookings

A photo of two people looking at a laptop, the laptop displays a Breezy reporting screen showing the number of customer contacts Breezy resolved that month.

Designed for you

Big tech, for the everyday business

Breezy is used by businesses across the UK, Europe and America. Our mission is to ensure that all businesses, regardless of size, can take advantage of the AI revolution.

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