Talk to customers, in any language

Imagine you run a business that targets tourists. A customer might land on your website, ready to book but they don’t speak English. What happens next? If you’re using Breezy, no problem. Breezy can understand and reply in any language your customers speak.

How does Breezy understand every language?

Breezy is powered by a large language model (LLM), which is trained on text from all over the world. It’s seen billions of examples of people speaking in different languages, so it’s learned how to:

• Understand what someone is asking, even if it’s in Spanish, French, Arabic, Japanese, you name it
• Reply in the same language the customer used, naturally and fluently
• Keep the conversation going answering questions, changing bookings, or helping with requests in the customers language

There’s no need to configure anything. Breezy automatically detects the language the customer is using and responds in kind. It’s like having a multilingual customer service team on standby 24/7.

Why this matters

If your business takes bookings for tours, trips, activities or accommodation then multilingual chat is a game-changer:

• A customer visits your site and wants to book. Breezy can help them in their own language, so they convert with confidence
• When customers feel understood they’re happier. That leads to better feedback, more word-of-mouth, and stronger loyalty
• You don’t need to hire staff who speak languages or rely on clunky translation tools, Breezy handles it all
• Want to attract more tourists? Breezy can help you reach more people without changing a thing on your end

Language shouldn’t be a barrier

Customers want to book with businesses that “get their needs.” Breezy helps your business be that kind of business, one that listens, responds, and supports everyone, no matter what language they speak.

That’s not just good customer service. It’s good for business.