How to tackle increasing business costs

In April 2025, the UK’s National Living Wage rose again, this time to £11.44 an hour. For many small businesses, especially those that rely on part-time or seasonal staff, these rising costs are starting to pinch.

If you're running a tour company, an activity centre, or any business that takes bookings, you're likely feeling the pressure. You want to pay your team fairly (and keep your best people), but you also need to protect your bottom line. That’s where Breezy comes in, a smart way to give your team breathing room and your business a bit of a buffer.

Less admin, less overhead

Let’s be clear, paying people properly is the right thing to do. The challenge is making sure you're using your team where they matter most, welcoming customers, delivering experiences, and handling the moments that need a human touch.

Too many businesses spend valuable staff hours answering the same repetitive questions, rebooking sessions, or chasing no-shows. That’s time your team could spend focusing on growing your business.

Focus your teams time

Breezy is a smart chatbot that plugs into your booking system and can handle all the repetitive stuff automatically.

Answering FAQs instantly (even after hours)

Rebooking sessions when customers change their plans

Sending confirmations and reminders to reduce no-shows

Handling booking updates 24/7

With Breezy, your customers still get great service, but your team isn’t stuck doing the same admin over and over again. It’s like having an extra team member who never sleeps, never calls in sick, and costs less than one part-time shift a week.

Save on costs. Invest in your people.

By reducing the need for extra admin hours, Breezy helps businesses absorb the rising cost of wages without cutting staff or cutting corners. In fact, many business owners use the savings to reinvest in their existing team offering more hours, better training, or simply more time doing what they love.

Think of Breezy as your digital assistant It doesn’t replace people, it frees them up to be brilliant at what they do best.

Support your team, help your business

Running a small business in 2025 isn’t easy. But with the right support, it is possible to stay afloat, stay efficient, and keep delivering amazing customer experiences. Breezy is here to help you strike that balance: fair wages, happy customers, and a sustainable way forward.