How can a tour company benefit from AI?

If you run a tour business then the human relationship building is critical, but it doesn't mean you can't benefit from AI. In this post we explain how you can create more time for the human moments.

Whether you run walking tours in York, food tastings in Edinburgh, or adventure experiences in Snowdonia, one thing unites all UK tour operators: bookings make or break your day.

And when customers want to ask a question, change a booking, or cancel last-minute? That’s where things often get messy. This is where Breezy comes in.

Answering messages is a time drain

  • "Can I bring my dog”
  • "I need to move my booking to tomorrow”
  • "What happens if it rains”

You want to help, but you also want to focus on running great tours, not constantly replying to DMs, emails, or Whatsapp messages at 10pm. Well, Breezy handles all those messages for you. Instantly. In any language. And it connects directly with your booking system, so it can actually do something, not just talk.

What can Breezy do for your tour company?

Here’s what UK tour operators are using Breezy for today:

  • FAQ's: No more typing out your cancellation policy for the 400th time. Breezy handles it for you, and never forgets the details
  • Bookings: Customers can change or cancel bookings directly through the chat. Breezy updates your system instantly
  • Leads: When someone messages “Do you have availability on Saturday?” Breezy checks and lets them book right then and there, no delay
  • Languages: Got international tourists? Breezy automatically understands and replies in 100+ languages, from French to Mandarin

Plug it into the tools you already use

Tourism is growing. But time? Still limited. Let Breezy handle the busywork, so you can focus on what you do best, creating unforgettable experiences for your guests.

Breezy works with popular booking systems like eola, Rezkit, Treksoft and others. We can integrate with any booking system you are using. No tech overhaul. No complex setup. Just connect and go.

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Breezy is used by businesses across the UK, Europe and America. Our mission is to ensure that all businesses, regardless of size, can take advantage of the AI revolution.

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